I heard about pet insurance through the Internet. My veterinarian also mentioned that the pet insurance company was known to handle their claims promptly and without hassle. One day, my cat Neo ate a pair of earplugs! First I took him to the veterinarian and then I called my pet insurance company to make sure the costs were covered. The customer care department was fantastic. Neo required extensive medical attention... surgery, medication, and overnight care. The bills were large, but I did not suffer financially - my claim was paid right away. Did I mention their staff were awesome?! Neo is now back to doing backflips in the air and talking my ear off. He is quite the chatterbox! Client: Jody Winder Pet: Neo - Domestic Shorthair - 2 years old Condition: Foreign Body Ingestion Claim Submitted: $1332.40 Claim Paid: $1269.85